There was a boy in our youth group who was always very loud, he would shout over the other kids. One day he said to me “you have a quiet voice, don’t you Louisa?” And I said, “yeah, I can shout if I need to, but the thing is, I don’t need to.” And he looked at me and he said: “shouting is the only way I ever get heard.”
I told him that’s not the only way you can get people to listen, you can go and stand before someone and make eye contact with them, and get them to pay attention to you that way. He came back to me a few weeks later and said “I tried what you said at home and it really worked.” I was really happy that he had given it a try, and that he understood he had a choice in the way he communicated with people. That’s what youth work volunteering is all about, for me. It’s showing young people different ways of doing things, that they have a choice in the way they go about things, and helping them to explore that for themselves.